Only products purchased through tr.ecco.com are eligible for return via this channel.

Products must be unused, undamaged, and returned within 14 days from the delivery date.

Returns will not be accepted for products that are used, damaged, missing accessories, or not accompanied by an invoice.

Items must be returned in their original packaging and in complete condition.

Return shipments must be made exclusively via Yurtiçi Kargo.

Return shipping costs are the responsibility of the customer.

Once the return is approved, the refund will be processed to the original payment method within 7 (seven) business days. This period may vary depending on bank processing times.